Expert Service. Ongoing Support.

Delivery Support | From Site Preparation to Equipment Handover

1. 01

   Site Survey

   Depending on the project, we review site dimensions, vehicle access, power and compressed-air supplies through an on-site survey or a remote review of site information. Taking account of the vehicle types, equipment configuration and workflow, we help confirm the layout, foundation work and installation space needed before construction and equipment delivery.

2. 02

   Construction Guidance

   Based on the equipment layout and installation requirements, we provide foundation drawings and technical guidance to help customers and contractors understand key dimensions, equipment positioning, test-pit construction and provisions for cables and pipework. During construction, we answer technical questions and help identify issues that could affect installation, reducing rework and adjustments on site.

3. 03

   Equipment Installation

   Once equipment arrives, we help check the equipment list, accessories and site conditions. We provide remote installation guidance or arrange technical personnel on site as agreed for the project. Installation support covers positioning, securing and leveling equipment, electrical and pneumatic connections, and checks of component connections and fit, preparing the system for commissioning.

4. 04

   Commissioning & Calibration

   After installation, we check and commission mechanical operation, electrical controls, software functions and data acquisition. Calibration follows the equipment’s technical requirements, with checks of measurement data and operating status. We adjust relevant parameters for site needs and assist with equipment acceptance. Where third-party verification is required, we provide the relevant technical assistance.

1. 05

   System & Data Integration

   Based on the project’s data-management and connectivity requirements, we help confirm communication protocols, data interfaces and upload requirements, and support connections to the inspection management system or designated platform. Interface commissioning and data-transfer tests check how inspection results are collected, transmitted and received, supporting digital management of inspection operations.

2. 06

   Operator Training

   We train operators and maintenance personnel in equipment principles, software use, inspection procedures, safety precautions and daily checks. Practical guidance covers recognizing and addressing common problems, helping staff become familiar with operation and basic maintenance. Training can take place on site, remotely or at our factory, depending on project arrangements.

3. 07

   Preventive Maintenance

   We recommend daily checks and periodic maintenance based on equipment type, usage and site conditions. Guidance covers cleaning and lubrication, fastener checks, electrical connections and software operation. We help customers maintain service records and monitor wear parts and critical components, arranging further inspection or maintenance as needed to reduce potential problems.

4. 08

   Troubleshooting & Repair

   When equipment behaves abnormally, we help collect symptoms, alarm information and operating data. Remote communication and diagnostics help identify possible causes and establish troubleshooting steps. Depending on the problem, support may include software maintenance, guidance on replacing parts or on-site repair, followed by maintenance advice to help reduce the chance of recurrence.